FAQ

Frequently Asked Questions

Where do you ship?
We ship across Canada. Free shipping on all orders over $60 CAD.

How long does delivery take?
Orders typically arrive within 7-15 business days after processing.

Are your products safe for cats and dogs?
Yes! All FurWell products are vet-approved and made with natural ingredients safe for both cats and dogs.

How do calming beds work?
Our calming beds use soft, raised edges that mimic a mother's fur — providing a sense of security and warmth that naturally reduces anxiety.

Do anxiety vests really help?
Yes. Anxiety vests apply gentle, constant pressure — similar to swaddling — which has been shown to reduce stress in dogs during thunderstorms, fireworks, and travel.

What if my pet doesn't like the product?
We offer a 30-day hassle-free return policy. If you're not satisfied, contact us and we'll make it right.

How do I contact you?
Email us at support@furwellpets.ca — we respond within 24 hours.